Nex CessHost is based at 117 W Pacific Ave, Spokane, WA 99201. We provide IT infrastructure security services, and this policy covers all information we collect through our website, services, and client interactions.

This applies whether you're browsing our site, using our services, or just getting in touch to ask questions. If you're in the U.S., you have specific rights under various state laws. We'll get to those.

When you reach out or sign up for services, you share information with us. That usually includes:

Like most websites, ours collects some data automatically. This includes your IP address, browser type, and which pages you visit. We use this to understand how people use our site and where we can improve things.

We also collect technical logs when you're using our services. These help us spot security issues, troubleshoot problems, and keep systems running properly.

Sometimes we get information from third parties. If you contact us through a partner or referral source, they might share basic contact details. We also use business intelligence tools that provide publicly available company information.

We use your data for specific purposes. Here's what actually happens with it:

Your data is stored on secure servers within the United States. We use industry-standard encryption both in transit and at rest. That means when data moves between systems and when it's sitting in storage.

Our team follows strict access protocols. Not everyone at Nex CessHost can see all data. People only access what they need to do their jobs. We log these accesses and review them regularly.

We also conduct regular security audits and vulnerability assessments. Given what we do for clients, we take our own security pretty seriously.

We keep your information as long as you're a client, plus a reasonable period after that. "Reasonable" depends on the type of data:

If you ask us to delete your data, we'll do so unless there's a legal reason to keep it.

We share data in limited circumstances. Here's the complete list:

We work with vendors who help us run our business. Cloud hosting providers, payment processors, and similar services. These companies only get the data they need to provide their specific service, and they're contractually obligated to protect it.

If you came to us through a partner, we might share basic information about the engagement with them. We don't do this without telling you first.

Sometimes we're legally required to share information. Court orders, valid subpoenas, or other legal processes. We review these carefully and push back when they're overly broad.

If Nex CessHost is acquired or merged with another company, your data would transfer as part of that. You'd be notified if this happens.

You have several rights regarding your data. These vary somewhat by state, but here's what generally applies:

To exercise any of these rights, contact us at help@nexcesshost.com. We'll verify your identity and respond within 30 days. Sometimes requests take longer if they're complex, but we'll let you know what's happening.

Our website uses cookies. These are small files stored on your device that help the site function and remember your preferences.

We use essential cookies that make the site work properly. Things like remembering you're logged in. We also use analytics cookies to understand site usage. These are aggregated and don't identify you personally.

You can control cookies through your browser settings. Blocking all cookies might affect how the site works, though.

Our website might link to other sites. We're not responsible for their privacy practices. When you click away from nexcesshost.com, you're subject to that site's policies.

Our services aren't directed at children under 13. We don't knowingly collect information from kids. If we discover we've accidentally collected such information, we delete it immediately.

Our operations are based in the United States. If you're accessing our services from outside the U.S., your data will be transferred here. U.S. privacy laws might differ from those in your country.

We update this policy occasionally. When we make significant changes, we'll notify active clients by email. We'll also update the "Last Updated" date at the top of this page.

For minor clarifications or technical updates, we might just update the policy without notification. Check back periodically if you want to stay current.

If we experience a data breach that affects your personal information, we'll notify you promptly. This includes details about what happened, what data was involved, and what steps we're taking.

We follow U.S. state breach notification laws, which generally require notification within specific timeframes. We aim to notify affected individuals as quickly as possible once we've assessed the situation.