Cookie Policy
How we use tracking technologies to improve your experience on nexcesshost.com
At Nex CessHost, we believe in being straightforward about how we collect and use data. This policy explains what cookies and similar technologies we use on our website, why we use them, and how you can control them.
We're not lawyers writing this for other lawyers. This is a genuine explanation of our practices, written for the business owners and IT professionals who visit our site.
Last Updated: January 15, 2025
What Are Cookies, Really?
Cookies are small text files that websites place on your device when you visit them. Think of them as tiny notes that help websites remember things about your visit. Some remember your login status, others track which pages you looked at, and some help us understand how people use our site.
They're not programs and can't access other files on your computer. They just store small pieces of information that the website can read when you return.
Types of Cookies We Use
Essential Cookies Required
These keep our website working properly. They remember your session as you move between pages, maintain your security settings, and ensure forms work correctly. Without these, the site simply wouldn't function. We don't ask permission for these because they're necessary for the basic operation of nexcesshost.com.
Analytics Cookies Optional
We use these to understand how visitors interact with our site. Which pages get the most attention? Where do people spend their time? When someone leaves quickly, what might have caused that? This helps us make the site more useful. We primarily use Google Analytics for this purpose.
Functional Cookies Optional
These remember your preferences and choices. For example, if you've filled out a contact form before, these cookies might remember some of your information to save you time. They make your experience smoother and more personalized without being intrusive.
Marketing Cookies Optional
These track your visit across our site to build a picture of your interests. We use this to show you relevant information about our services and occasionally display ads on other websites you visit. You can decline these completely if you prefer.
Third-Party Services We Work With
We don't collect all this data ourselves. Some comes from services we use to run our business effectively:
- Google Analytics tracks how people use our website so we can improve it
- Our customer support platform remembers if you've contacted us before
- Email marketing tools track whether our communications are helpful
- Payment processors handle transaction security when you purchase services
Each of these services has its own privacy policies. They're established companies in the IT infrastructure space, and we've vetted them for security and reliability.
Your Cookie Preferences
You're in control here. While essential cookies are necessary for the site to work, you can decline all optional tracking cookies using the button below.
Current Status: Checking preferences...
What We Actually Track
Here's what information we collect through cookies and why it matters:
| Information Type | Purpose | Duration |
|---|---|---|
| Session ID | Keeps you logged in as you navigate | Until you close your browser |
| Page views | Shows us which content is valuable | 2 years |
| Device type | Helps us optimize for mobile or desktop | 2 years |
| Traffic source | Tells us how you found our site | 6 months |
| Form interactions | Improves our contact and quote processes | 1 year |
How Long We Keep Cookie Data
Different cookies have different lifespans. Session cookies disappear when you close your browser. Others stick around longer because they need to remember things between visits.
Most of our analytics cookies expire after two years. Marketing cookies typically last between six months and a year. You can delete any of them at any time through your browser settings.
We regularly review and delete outdated cookie data. If you haven't visited our site in over two years, any non-essential cookies we placed will have expired automatically.
Managing Cookies in Your Browser
Every browser handles cookies differently. Most modern browsers let you view, manage, and delete cookies through their settings menu. You'll usually find this under Privacy or Security settings.
You can set your browser to:
- Block all cookies (though this may break some website features)
- Block only third-party cookies from other websites
- Delete cookies automatically when you close your browser
- Ask you before accepting each cookie (this gets tedious quickly)
Keep in mind that blocking all cookies will prevent you from logging into most websites and may make many sites harder to use.
Do Not Track Signals
Some browsers offer a "Do Not Track" setting. Currently, there's no industry standard for how websites should respond to these signals, and different sites handle them differently.
At this time, our website doesn't alter its behavior based on Do Not Track signals. But you can use the cookie rejection button above to decline optional tracking, which achieves a similar result.
Changes to This Policy
We update this policy when we change how we use cookies or when regulations change. The last update date is always shown at the top of this page.
If we make significant changes, we'll notify regular users through our website or email. Minor clarifications and updates happen without notification, but we keep the update date current.
Questions About Our Cookie Use?
If something in this policy isn't clear, or if you have specific questions about how we handle cookies and tracking, we're here to help. Reach out to our team directly.
Email us at help@nexcesshost.com
Call us at +1 480-948-0009
Visit us at 117 W Pacific Ave, Spokane, WA 99201, United States