We Started Because Someone Had To
Six years ago, we watched a mid-sized manufacturing company lose three weeks of operations to a ransomware attack. Their IT provider didn't catch it. Their backup system wasn't tested. And their recovery plan lived in a binder nobody could find. That's when we decided to build something different.
Why We Do This Work
Most security providers sell you software and walk away. We spent 2019 talking to businesses that had been burned by that approach. They didn't need another dashboard or scanning tool—they needed someone who'd answer the phone at 2 AM when systems went down.
So we built Nex CessHost around response time. Not theoretical response. Actual humans who know your network picking up before the third ring. Our first client came from a referral after we helped a friend's business recover from a breach their previous provider missed entirely.
That manufacturing company I mentioned? They're still with us. Their systems have been tested against seventeen attempted intrusions since 2020. None succeeded.

How We Actually Work
Every client gets the same foundation: monitored systems, tested backups, documented procedures. Then we customize based on what keeps you up at night. Because a law firm and a logistics company don't face the same threats.
Assessment Without Sales Pitch
We audit your current setup and tell you what's actually vulnerable. Not what would make us the most money to fix. Sometimes that means recommending you keep existing tools that work fine.
Implementation That Doesn't Break Things
New security measures go live during your slow periods. We test everything twice in isolated environments first. And we train your team before flipping any switches—not after.
Monitoring By People Who Care
Our operations team watches your network like it's their own business. Because they know when your systems go down, real people can't do their jobs. That urgency matters.
The People Behind The Monitoring

Garrett Tillman
Security Architecture Lead
Garrett spent eight years at a financial services firm before joining us in early 2020. He designs the systems that keep intruders out—and he's the one who rebuilt our entire authentication framework after finding a weakness nobody else caught. When he's not stress-testing firewalls, he's teaching his kids to code.

Ramona Kovač
Infrastructure Operations Director
Ramona runs our monitoring operations and manages client escalations. She joined us from a healthcare IT background where downtime meant lives at risk—so she brings that same intensity to every client. She's the voice you hear when something goes wrong, and she won't hang up until it's fixed.
What We Actually Believe
Documentation Saves Lives
We write recovery procedures assuming nobody will remember anything during a crisis. Every client gets runbooks that a temp employee could follow. Because that's who might need them at 3 AM on a Sunday.
Testing Isn't Optional
We run disaster recovery drills every quarter. Not fake drills—actual failovers where we take systems offline and bring them back from backup. It's the only way to know if your safety net actually works.
Honesty Over Upselling
If your current firewall is sufficient, we'll tell you. If you need enterprise-grade protection but can't afford it yet, we'll recommend interim measures that actually help. Building trust matters more than maximizing this quarter's revenue.


